Order the wrong item? Wanna Cancel Order?

Please email us at kitty@btf-lighting.com within 12 hours*Please kindly note that cancellation of orders only for unfulfilled orders.

Why my order canceled or returned?

If your orders were identified as high risk by our fraud analysis tool. We will contact and confirm with you through email if it's ordered by you. If we do not get any reply in 5 business days, then your orders will be canceled and full refunded. If you have any other questions, please feel free to contact us at contact@btf-lighting.com.

Any discount for bulk orders? Wanna customise?

Wholesale price is available for bulk order. Please do not hesitate to contact us at kitty@btf-lighting.com

Lost package? Delivery failed? Recived the wrong types?

Please contact us at kitty@btf-lighting.com soon and attached your order confirmation as well. We will check and confirm for you soon.

Shipping Policy
Notice: Customers should take care of the clearance and customs duties.

Specification:
Input Voltage: DC12V / DC24V.
Theoretical Wattage: 336-9W/M, 480-9W/M, 528m-14W/M.
FPCB width: 336leds/m-8mm, 480leds/m-8mm, 528leds/m-10mm.
LED quantity: 336/480/528 LEDs/M.
Cutting length: 336leds/m, DC12V- every 35.5mm, DC24V-every 71.5mm. 480leds/m, DC12V- every 25mm, DC24V-every 50mm. 528leds/m, DC12V- every 22.5mm, DC24V-every 45.5mm.
Color temperature: Yellow White(2700K), Warm White(3000K), Nature White(4000K), Cool White(6000K).
Waterproof Grade: IP30 / IP66.
Color Rendering Index: Ra＞90
Operation temperature: -20℃-+45℃
Storage temperature: -20℃-+60℃
View angle: 180°

Package:
1 * FCOB Black PCB LED strip ( power supply, DIM led controller and connectors are not included ).

Shipping Policy

Notice:

All items will be shipped within 1-2 business days upon receipt of payment (EXCEPT Saturday and Sunday, Legal Holiday ).

We only ship to the confirmed address provided by PayPal.

Before you pay, please make sure the address where you live.
Your address in PayPal matches the address you would like us to ship to, or contact us to change the address within 12 hours through email( kitty@btf-lighting.com ) ;
Every week has 5 business days.

1. Standard Shipping

9-12 days to USA, Ship by China Post with Track number.

10-12 days to UK, Australia, Canada by China Post with tracking number

10-12 days to Germany, France, Italy, Spain, Poland, Sweden and most of Europe by China Post with tracking number by China.

If you yould like to know more, please feel free to leave us messages to contact@btf-lighting.com

2. Express DHL/FedEx: 4-6 business days or 5-7 days (Delivery may take a longer time in holiday shopping season.)

PLEASE NOTE:

You may incur extra shipping costs if the address is a remote location (at standard market rates)

Here's the link to check whether the address remote or not, hope it will help: https://mydhlplus.dhl.com/cn/en/ship/surcharges.html

Notice：Customers should take care the clearance and customs duties.

If you yould like to know more and have any questions, please feel free to contact us through email contact@btf-lighting.com

FCOB LED Strip Light Black PCB 5m 336 480 528 COB FOB Light High Density RA90 Cool Nature Warm White Yellow Dimmable IP30 IP66

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