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Step 1
  • Please email anly@btf-lighting.com for a requestion of cancellation.

 

 

Step2
  • Email form
    1. Subject: Cancel order #12345(order number) 
    2. Order Confirmation : 
                   Please attached the image of order confirmation like below
Order Confirmation
 
Step3
  • You will receive the response within 1 working days.
 

Please kindly note

  • the cancellation of orders only for unfulfilled orders.
  • you will get a full refund after we cancel your order.
 
 
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