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    Why Choose BTF-LIGHTING

    • Free Shipping Over $100

    • Secure Payment

    • High Quality

    • 30 Days Returns

    • Trusted Customer Service

    Our Milestones

    • 2014

      Company Founded
      Brand Created

    • 2018

      Warehouse Management System
      Achieve Automated Scanning

    • 2023

      Modernize SMT Manufacturing Equipment & Reinforce Quality Management Standards

    • 2024

      Global Exhibitions
      Sustained Innovation & Impact

    • 100K+

      Users Served

    • 200M+

      Overall Sales

    • 2K+

      Customized Services

    • 50+

      Countries and Regions

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    FAQs

    Frequently Asked Questions

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    Orders and Payments

    1. Order the wrong item? Wanna Cancel Order?

    Please email us at kitty@btf-lighting.com within 12 hours
    *Please kindly note that cancellation of orders only for unfulfilled orders.
    2. Why my order canceled or returned?

    If your orders were identified as high risk by our fraud analysis tool. We will contact and confirm with you through email if it's ordered by you. If we do not get any reply in 5 business days, then your orders will be canceled and full refunded. If you have any other questions, please feel free to contact us at contact@btf-lighting.com.
    3. Any discount for bulk orders? Wanna customise?

    Wholesale price is available for bulk order. Please do not hesitate to contact us at kitty@btf-lighting.com

    Customer Service

    1. Lost package? Delivery failed? Received the wrong items?

    Please contact us at kitty@btf-lighting.com soon and attached your order confirmation as well. We will check and confirm for you soon.
    2. Customs Duties Issues?

    Please feel free to contact us at Kitty@btf-lighting.com for more details.

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