Shipping Policy
Notice: Customers should take care of the clearance and customs duties.
Specification:
Input Voltage: DC12V / DC24V.
Theoretical Wattage:DC 12V 336-8W/M, 480-11W/M, 528m-12W/M; DC 24V 336-9W/M, 480-13W/M, 528m-14W/M
FPCB width: 336leds/m-8mm, 480leds/m-8mm, 528leds/m-10mm.
LED quantity: 336/480/528 LEDs/M.
Cutting length: 336leds/m, DC12V- every 35.5mm, DC24V-every 71.5mm. 480leds/m, DC12V- every 25mm, DC24V-every 50mm. 528leds/m, DC12V- every 22.5mm, DC24V-every 45.5mm.
Color temperature: Yellow White(2700K), Warm White(3000K), Nature White(4000K), Cool White(6000K).
Waterproof Grade: IP30 / IP66.
Color Rendering Index: Ra>90
Operation temperature: -20℃-+45℃
Storage temperature: -20℃-+60℃
View angle: 180°
Package:
1 * FCOB Black PCB LED strip ( power supply, DIM led controller and connectors are not included ).










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FAQs
Frequently Asked Questions
Orders and Payments
1. Order the wrong item? Wanna Cancel Order?
Please email us at kitty@btf-lighting.com within 12 hours
*Please kindly note that cancellation of orders only for unfulfilled orders.
2. Why my order canceled or returned?
If your orders were identified as high risk by our fraud analysis tool. We will contact and confirm with you through email if it's ordered by you. If we do not get any reply in 5 business days, then your orders will be canceled and full refunded. If you have any other questions, please feel free to contact us at contact@btf-lighting.com.
3. Any discount for bulk orders? Wanna customise?
Wholesale price is available for bulk order. Please do not hesitate to contact us at kitty@btf-lighting.com
Customer Service
1. Lost package? Delivery failed? Recived the wrong types?
Please contact us at kitty@btf-lighting.com soon and attached your order confirmation as well. We will check and confirm for you soon.
2. Customs Duties Issues?
Please feel free to contact us at kitty@btf-lighting.com for more details.
