Order the wrong item? Wanna Cancel Order?

Please email us at kitty@btf-lighting.com within 12 hours*Please kindly note that cancellation of orders only for unfulfilled orders.

Why my order canceled or returned?

If your orders were identified as high risk by our fraud analysis tool. We will contact and confirm with you through email if it's ordered by you. If we do not get any reply in 5 business days, then your orders will be canceled and full refunded. If you have any other questions, please feel free to contact us at contact@btf-lighting.com.

Any discount for bulk orders? Wanna customise?

Wholesale price is available for bulk order. Please do not hesitate to contact us at kitty@btf-lighting.com

Lost package? Delivery failed? Recived the wrong types?

Please contact us at kitty@btf-lighting.com soon and attached your order confirmation as well. We will check and confirm for you soon.

Customs Duties Issues?

Please feel free to contact us at kitty@btf-lighting.com for more details.

WS2814 RGBW FCOB LED Strip | DC24V Addressable 784 LEDs/m IP30/66

Shipping Policy
Notice: Customers should take care of the clearance and customs duties.

Specification:
Input Voltage: DC24V.

IC Type: FCOB RGBW WS2814 IC.

Wattage: 20W/m.

FPCB Width: IP 30 10mm, IP66 12mm.

LED Quantity: 784 LEDs/M.

Cutting Length: every 71.42mm.

Individually Addressable: every 71.42mm can be unique controlled.

Color Rendering Index: Ra＞90.

Operation Temperature: -20℃-+45℃.

Storage Temperature: -20℃-+60℃.

View Angle: 180°.

Package:
1 * FCOB 784 RGBW IC LED Strip (power supply and controller are not included).

Please Note:
Every 0.5 Meter with Solder Joints, It Is Very Normal In an Electronic Product, It's Not a Quality Problem.

General Notice: Every week has 5 business days.

All items will be shipped within 1-2 business days upon payment receipt (excluding weekends and legal holidays).

We only ship to PayPal-confirmed addresses.

Verify or update your address via email (kitty@btf-lighting.com) within 12 hours after payment.

1. Standard Shipping

9-12 days to UK, Australia, Canada by China Post with tracking number

9-12 days to Germany, France, Italy, Spain, Poland, Sweden and most of Europe by China Post with tracking number by China.

If you yould like to know more, please feel free to leave us messages to contact@btf-lighting.com

2. Express DHL/FedEx: 4-6 business days or 5-7 days (Delivery may take a longer time in holiday shopping season.)

Notice：Customers should take care the clearance and customs duties.

Shipping Channel	Order Value Range(USD)	Shipping Fee(USD)
Standard Shipping	0.00 ~ 49.99	10
Standard Shipping	50.00 ~ 99.99	5
Standard Shipping	100.00 ~ 199.99	Free
DHL/FedEx Express	0.00 ~ 99.99	20
DHL/FedEx Express	100.00 ~ 199.99	25
DHL/FedEx Express	Over 200	Free

3. U.S. ONLY - Shipping Channel

3.1 Standard Shipping ( Tax-Inclusive Channel ): Delivery Time 9 - 12 Days

3.2 Express DHL/FedEx: 4-6 business days or 5-7 days (Delivery may take a longer time in holiday shopping season.)

Notice：Customers should take care the clearance and customs duties.

Shipping Channel	Order Value Range(USD)	Shipping Fee(USD)
Standard Shipping	0.00 ~ 49.99	6
Standard Shipping	50.00 ~ 99.99	15
Standard Shipping	100.00 ~ 199.99	25
DHL/FedEx Express	0.00 ~ 99.99	20
DHL/FedEx Express	100.00 ~ 199.99	25
DHL/FedEx Express	Over 200	Free